Delivery and Postage
All garments are delivered by Royal
Mail, FREE
OF CHARGE and this
is offered to all deliveries within
mainland UK. For postage to Europe
& world wide, please email us
for postage costs. Thank you.
Packaging
All garments are wrapped in acid free tissue paper and then packaged to ensure it reaches you in the best possible condition.
Payment
Orders can be placed on line, with Paypal using your credit or debit card.
We understand some of our customers are wary of giving credit card details on line, so you can be confident as we use the secure payment method provided by PayPal. We do not receive any of your card information as this is all done securely through PayPal, who are a reputable secure internet payment method.
Terms and Conditions
About Us: 'Just One Off' are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at contact@justoneoff.co.uk.
Our Contact Details:
Just One Off - Individual Christening Wear
Telephone: 07944 363 858 (24 hours)
Email: contact@justoneoff.co.uk
Making A Purchase: We accept all major credit and debit cards, and these can be placed on line using Paypal.
We must receive payment of the whole of the price for the goods that you order before your order can be accepted. For orders placed via the internet, we will confirm that your order has been accepted by sending an email to you at the email address you provide on your order form. If your order is made using the telephone then we will confirm acceptance of the order during that call and these terms and conditions apply to such an order. Our acceptance of your order brings into existence a legally binding contract between us. For telephone orders acceptance of delivery of the goods shall be deemed conclusive evidence of your acceptance of these terms and conditions.
The prices payable for goods that you order are as set out in our website or as quoted by our customer services representative on the telephone.
Terms: Due to the intricate design and delicate fabric of our garments, items can only be returned where the garment is proved to be faulty. All garments are stringently checked and will not leave the studio unless we are 100% satisfied.
We request that you notify us first with any queries, before garments are returned to us. We will then make our investigations as to whether a refund is deemed necessary. You must send the goods back to us, at your own cost and risk as soon as possible. If you do not return the goods delivered to you or do not pay the costs of delivery, we shall be entitled to deduct the direct costs of recovering the goods from the amount to be re-credited to you. We cannot be held responsible for any damage (spillages, smoke, pet hairs/smells) to garments after delivery, nor will refunds be given if this is proven upon return to us.
Unless otherwise expressly stated in these terms and conditions, all notices from you to us must be emailed to us at contact@justoneoff.co.uk.
Invalidity: If any part of these terms and conditions is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of these conditions will not be affected.
Third Party Rights: Except for our affiliates, directors, employees or representatives, a person who is not a party to this agreement has no right under the UK Contracts (Rights of Third Parties) Act 1999 to enforce any term of this agreement but this does not affect any right or remedy of a third party that exists or is available apart from that Act.
If you have any complaints regarding the website or any goods which you have purchased, please e-mail us in the first instance at contact@justoneoff.co.uk where your complaint will be dealt with fairly and efficiently.
Entire Agreement: These terms and conditions, together with our current website prices, delivery details, contact details and privacy policy, set out the whole of our agreement relating to the supply of the goods to you by us. Nothing said by any sales person on our behalf should be understood as a variation of these terms and conditions or as an authorised representation about the nature or quality of any goods offered for sale by us. Save for fraud or fraudulent misrepresentation, we shall have no liability for any such representation being untrue or misleading.
Governing Law: The contract between us shall be governed by and interpreted in accordance with English law and the English courts shall have jurisdiction to resolve any disputes between us.
Shipping And Handling: Delivery costs are detailed on the website except for certain locations. Any additional costs will be notified to you by email or if the order is by telephone then any additional delivery costs will be advised of at the time the order is made.
All
packages are sent via Royal Mail.
Delivery Schedule: We will deliver the goods ordered by you to the address you give us for delivery at the time you make your order. All orders will be delivered via Royal Mail.
You will become the owner of the goods you have ordered when they have been delivered to you. Once goods have been delivered to you they will be held at your own risk and we will not be liable for their loss or destruction.
Events beyond our control: We shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond our reasonable control including, without limitation, strikes, lock-outs and other industrial disputes, breakdown of systems or network access, flood, fire, explosion or accident. |
